Position Summary:
The Community Impact Coordinator at The Pryde, an LGBTQ+ affirming senior community, is responsible for developing and implementing educational, social and empowering on-site programming that enhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals for residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with any and all reporting agencies.
The Community Impact Coordinator at The Pryde will also understand programs and services designed by or for LGBTQ people, seniors, and people experiencing housing instability.
Property Overview:
Pennrose, in partnership with LGBTQ Senior Housing Inc., is developing 74 brand new LGBTQ+ affirming apartments for seniors 62 and older in the Hyde Park neighborhood of Boston. The 120-year-old former William Barton Rogers School is currently undergoing a historic rehabilitation. Rent-restricted studio, one- and two-bedroom apartments will be available to households and individuals at various income tiers (30%, 50%, 60%, 80% and 100% of Area Median Income). Several apartments will be set aside for homeless individuals.
The residence boasts modern amenities and is pet friendly. The community hosts two private resident lounges and a sunroom. There is additional space available for large events, space for gallery, Resident cinema, classroom space for learning opportunities, and on-site laundry facilities. In addition, the residents will have access to a fitness center.
Responsibilities
- Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
- Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property is meeting the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on-time.
- Assesses residents’ needs and facilitates access to services and/or provides resources for residents.
- Educates residents on lease obligations to assist them in being more successful tenants.
- Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could contribute to high resident turnover or property damage.
- Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives.
- Work closely with management to assist with resident issues and concerns.
- Assist residents with seeking out eligibility programs, resources and required documents related to their housing stability.
- Act as a liaison to the larger community to ensure collaboration and partnerships to improve overall property functions.
- Partner with LGBTQ Senior Housing on site to manage the building, programs, and services.
- Consistent and frequent collaboration with local police to ensure enhanced safety and security of residents and employees.
- Oversee scheduling and management of the community space utilized by external community groups.
- Any and all other duties as assigned.
Qualifications
- Bachelor’s degree in Social Services or related field or two to three years of experience in the Social Service field or related area.
- Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)
- Experience working with the LGBTQ community, seniors, and people experiencing housing instability.
